General Info & Policy
Hi True Beach Lovers! Here’s your place in the sun where you can find the answers to pretty much all your questions. Below, you'll find the most commonly asked questions that we get from our loyal sandsational customers like yourself. If you don't find your particular question, don’t worry. All you have to do is call 1-800-915-2322 to speak to one of our BhD’s. If that’s not your bag, just email us at firstname.lastname@example.org. We'll get back to you in most cases within 24 hours.
- I had to cancel my trip due to a hurricane. Do I get my money back?
- A hurricane just passed through the destination of my upcoming trip. Is my hotel okay?
- Help! There’s a hurricane in the forecast during my upcoming trip. What do I do?
- What if I have to change my reservation?
- How do I book with my future credit?
- I have a question: what’s up with the travel insurance I bought with my reservation?