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Closures & Restrictions Due to COVID-19

4/1/20

As a precaution, some destinations and resorts have decided to restrict arrivals for a specified period of time. Please review the list below for the latest details.

If you were scheduled to travel to a destination that has a travel ban or restrictions in place for the U.S. and have not already cancelled your trip, we will cancel the trip for you and issue a Future Travel Credit for the full amount* of your cancelled trip. You do not need to contact us regarding your cancellation or travel credit. We will reach out to you with more information once the travel credit is processed.

If you purchased your vacation using Uplift, you will receive a travel credit that reflects the total trip cost; however, you will need to continue your payments until you satisfy the loan amount. If you purchased your vacation using our Deposit Program, any outstanding payments will be voided and your travel credit will be for the amount paid thus far.

Due to the unprecedented increase in service requests from customers, processing and issuing future travel credits is taking longer than usual. Rest assured that our team members are working hard to get through all requests as soon as possible.

*Future Travel Credit will not include the cost of travel protection, if purchased. 

 

Resort Closings by Destination 

Anguilla – connecting via SXM

All bookings that connect via SXM (St. Martin/St. Maarten) will be affected by the travel restriction imposed by the Governments of St. Martin/St. Maarten, for travel 3/17/20 through 4/6/20.

Belmond Cap Juluca will be closed until further notice. 

CuisinArt Golf Resort & Spa will be closed through 4/14/20.

Four Seasons Anguilla will be closed for travel 3/21/20 through 4/3/20.

The Reef by CuisinArt will be closed through 4/14/20.

Antigua

All hotels in Antigua will be closed for travel 3/27/20 through 4/9/20. The island is closed to all incoming commercial flights.

Blue Waters Resort & Spa will be closed for travel 4/1/20 through 5/20/20.

Carlisle Bay Antigua will be closed for travel 3/28/20 through 5/31/20.

Cocos Hotel will be closed for travel 3/23/30 through 4/16/20.

Curtain Bluff Resort will be closed for travel 3/25/20 through 10/24/20.

Galley Bay Resort & Spa will be closed for travel 3/29/20 through 6/15/20.

Hawksbill by Rex Resorts will be closed until further notice.

Hermitage Bay will be closed through 5/15/20.

Keyonna Beach Resort will be closed for travel 3/25/20 through 4/16/20.

Pineapple Beach Club will be closed for travel 3/27/20 through 6/15/20.

Royalton Antigua will be closed until further notice, effective 3/25/20.

Starfish Jolly Beach will be closed for travel 3/25/20 through 4/30/20.

The Verandah Resort will be closed for travel 3/24/20 through 6/15/20.

Aruba

All hotels in Aruba will be closed for travel 3/17/20 through 3/31/20.

The Government of Aruba has made the decision to mandate a suspension of all inbound travel to Aruba by non-residents of Aruba. These restrictions are subject to change as they may consider additional precautionary measures.

Barceló Aruba will be closed for travel 3/23/20 through 4/30/20.

Hilton Aruba Caribbean Resort & Casino will be closed for travel 3/20/20 through 4/30/20.

Hyatt Regency Aruba Resort & Casino will be closed 3/17/20 through 5/31/20.

Marriott has closed the following properties:

  • Aruba Marriott Resort will be closed for travel through 5/1/20.
  • The Ritz-Carlton Aruba will be closed for travel through 4/21/20.
  • Renaissance Aruba Resort & Casino will be closed for travel through 4/20/20.

Riu Hotels & Resorts has closed the following properties for travel 3/19/20 through 4/30/20.

  • Riu Palace Aruba
  • Riu Palace Antillas

Bahamas

All hotels in the Bahamas will be closed for travel 3/24/20 through 4/8/20. The islands will not accept arrivals during this period.

Atlantis Paradise Island resorts will be closed for travel 3/25/20 through 5/15/20.

  • The Beach at Atlantis

  • The Coral at Atlantis

  • The Cove at Atlantis

  • The Harborside Resort at Atlantis

  • The Reef at Atlantis

  • The Royal at Atlantis

Breezes Bahamas will be closed through 4/30/20.

Comfort Suites Paradise Island will be closed for travel 3/29/20 through 6/28/20.

Flamingo Bay Hotel & Marina will be closed for travel 3/26/20 through 4/15/20.

Grand Hyatt Baha Mar will be closed for travel 3/25/20 through 6/4/20.

Melia Nassau Beach will be closed for travel 3/25/20 through 6/4/20.

Riu Paradise Island will be closed for travel 3/26/20 through 4/30/20.

SLS Baha Mar will be closed for travel 3/25/20 through 5/3/20.

Viva Wyndham Fortuna Beach will be closed for travel 3/23/20 through 4/30/20.

Warwick Paradise Island will be closed for travel 3/25/20 through 5/31/20.

Barbados

Barbados will close its borders from non-residents for travel 3/20/20 through 3/31/20.

Accra Beach Hotel & Spa will be closed for travel 3/29/20 through 5/4/20.

Bougainvillea Barbados will be closed for travel 3/25/20 through 4/30/20.

The Club Barbados Resort & Spa will be closed for travel through 9/30/20.

Elegant Hotels has closed the following properties for travel 3/23/20 through 5/15/20.

  • Colony Club
  • Crystal Cove
  • The House
  • Tamarind
  • Treasure Beach
  • Turtle Beach

Fairmont Royal Pavilion will be closed for travel 3/29/20 through 5/7/20.

Mango Bay will be closed for travel 3/30/20 through 5/15/20.

Sugar Bay Barbados will be closed for travel 3/25/20 through 4/30/20.

Waves Hotel & Spa will be closed for travel through 3/28/20 through 4/30/20.

Belize

All hotels in Belize will be closed for travel 3/24/20 through 4/22/20.

The Philip S.W. Goldson International Airport will be closed effective 3/23/20 after the last scheduled flight departs. Only Belizean nationals, residents and diplomats residing in Belize will be allowed entry into Belize subject to inspection and possible quarantine for 14 days. 

Belizean Shores Resort will be closed for travel through 4/30/20.

Coco Beach Resort will be closed for travel through 4/30/20.

Costa Blu Beach Resort will be closed for travel until further notice.

X'tan Ha Resort will be closed for travel through 4/30/20.

Bermuda

Effective 3/17/20 through 3/30/20, arriving visitors and residents of Bermuda will be legally required to self-quarantine for up to 14 days. 

Cambridge Beaches Resort & Spa has suspended operations starting 3/21/20 through 3/31/20. Guests must depart by 3/21/20 and will not be charged early cancellation fees. Future bookings due to arrive 3/22/20 through 3/31/20 have been automatically cancelled.

Grotto Bay Beach Resort will be closed for travel 3/19/20 through 4/6/20.

Hamilton Princess & Beach Club will not take any new reservations until 3/31/20. The resort will be closed for travel 3/22/20 through 5/15/20.

Bonaire

All hotels in Bonaire will be closed for travel 3/15/20 through 3/27/20. All flights from US, Canada, Colombia and Dominican Republic have been suspended.

British Virgin Islands

All hotels in the British Virgin Islands (BVI) will be closed for travel 3/19/20 through 4/18/20. The BVI have closed their borders for incoming non-residents for at least one month.  Guests can remain until their scheduled departure but have been asked to arrange return flights immediately.

Cayman Islands

All hotels in the Cayman Islands are closed for travel 3/22/20 through 4/12/20. 

Owen Roberts International Airport and Charles Kirkconnell International Airport will be closed for international passenger flights during these dates. Outbound flights will operate as usual through 3/22/20. 

Comfort Suites Grand Cayman will be closed for travel 3/26/20 through 4/30/20.

Kimpton Seafire Resort & Spa will be closed for travel 3/22/20 through 4/17/20.

Margaritaville Grand Cayman will be closed through 4/12/20.

Marriott has closed the following properties: 

  • Grand Cayman Marriott Beach Resort, through 4/18/20
  • The Ritz-Carlton Grand Cayman, through 4/17/20
  • The Westin Grand Cayman Seven Mile Beach Resort & Spa, through 4/22/20

Sunshine Suites will be closed through 4/21/20.

The Westin Grand Cayman will be closed through 4/21/20.

Wyndham Reef Resort will be closed through 4/13/20.

Colombia

All hotels in Colombia will be closed for travel 3/23/20 through 4/22/30. Along with the suspension of inbound international flights for 30 days, there will be a nationwide mandatory self-quarantine 3/24/20 through 4/13/20.

Conrad Cartagena will be closed 3/25/20 through 5/24/20.

Decameron Hotels has stopped receiving new guests, effective 3/21/20 through 5/31/20.

Hilton Cartagena will be closed 3/26/20 through 5/25/20.

Hyatt Regency Cartagena will be closed 3/22/20 through 5/31/20.

Karisma Hotels & Resorts closed the following properties for travel 4/1/20 through 4/30/20.

  • Allure Bon Bon
  • Allure Chocolat

Costa Rica

All hotels in Costa Rica will be closed for travel 3/18/20 through 4/12/20. Costa Rican borders will be closed during these dates and includes all international flights, boats and land transportation.

Andaz Costa Rica will be closed for travel 3/18/20 through 4/30/20.

Dreams Las Mareas will be closed for travel 3/18/20 through 4/12/20.

Margaritaville Beach Resort Costa Rica will be closed for travel 3/18/20 through 4/12/20.

Marriott has closed the following properties through 5/31/20:

  • JW Marriott Guanacaste
  • The Westin Golf Resort & Spa, Playa Conchal 

Planet Hollywood Costa Rica will be closed until further notice, effective 3/23/20.

Riu Guanacaste will be closed for travel 3/20/20 through 4/30/20.

Riu Palace Costa Rica will be closed to new arrivals starting 3/26/20 through 4/30/20.

Secrets Papagayo will be closed for travel 3/16/20 through 6/1/20.

Villas Sol will be closed for travel 3/18/20 through 4/30/20.

Curaçao

All hotels in Curaçao will be closed for travel until further notice. The Government of Curaçao has decided to suspend inbound travel to Curaçao for non-residents.

Dreams Curaçao will be closed through 6/1/20.

Renaissance Curaçao Resort & Casino will be closed until further notice.

Santa Barbara Beach & Golf Resort will be closed through 4/30/20.

Sunscape Curaçao will be closed through 6/1/20.

Dominican Republic

The Dominican Republic has closed for new arrivals, effective 3/18/20 up to 15 days.

Palladium Hotel Group has closed all their properties until further notice, effective 3/24/20.

La Romana

Bahia Principe La Romana will be closed to new arrivals starting 3/18/20 through 4/30/20.

Bahia Principe Luxury Bouganville will be closed to new arrivals starting 3/18/20 through 4/30/20. 

Be Live Canoa Collection will be closed starting 3/19/20 through 4/16/20.

Casa de Campo will be closed for travel 3/20/20 through 4/2/20.

Catalonia will be closing the following properties through 4/30/20:

  • Catalonia Royal La Romana
  • Catalonia Gran Dominicus

Dreams Dominicus La Romana will be closed for travel 3/22/20 through 4/30/20.

Viva Wyndham Dominicus Beach will be closed 3/21/20 through 4/30/20.

Puerto Plata

Be Live Marien Collection will be closed 3/19/20 through 4/16/20.

Bluebay Villas Dorada will be closed until further notice.

Emotions has closed the following resorts through 4/15/20:

  • Emotions Playa Dorada
  • Emotions Juan Dolio

Gran Ventana Beach Resort will be closed for travel 3/23/20 through 5/31/20.

Playabachata Resort will be closed for travel 3/20/20 through 4/13/20.

Senator Puerto Plata Spa Resort will be closed for travel 3/20/20 through 4/13/20.

Sunscape Puerto Plata will be closed for travel through 4/30/20.

Viva Wyndham Tangerine will be closed for travel 3/25/20 through 5/31/20.

Viva Wyndham V Heavens will be closed 3/25/20 through 11/01/20.

Punta Cana

AMResorts is closing the following properties:

  • Breathless Punta Cana, through 4/30/20
  • Dreams Macao Beach, through 4/15/20
  • Dreams Palm Beach, through 4/30/20
  • Dreams Punta Cana, through 4/15/20
  • Now Larimar, through 4/30/20
  • Now Onyx, through 4/15/20
  • Secrets Cap Cana, through 4/15/20
  • Secrets Royal Beach, through 4/30/20
  • Zoëtry Agua Punta Cana, through 4/30/20

Bahia Principe Fantasia Punta Cana will be closed for travel through 4/30/20.

Bahia Principe Grand Aquamarine will be closed to new arrivals starting 3/16/20 through 5/31/20. 

Bahia Principe Grand Bavaro will be closed to new arrivals starting 3/16/20 through 5/31/20.

Bahia Principe Grand Punta Cana will be closed to new arrivals starting 3/17/20 through 4/30/20. 

Bahia Principe Luxury Ambar will be closed for travel through 4/30/20.

Bahia Principe Luxury Esmeralda will be closed to new arrivals starting 3/16/20 through 5/31/20. 

Barceló Bavaro Beach will be closed for travel through 4/15/20.

Globalia has closed the following resorts for travel through 4/16/20.

  • Be Live Collection Punta Cana
  • Be Live Collection Punta Cana Adults Only

Blue Diamond Resorts has closed the following resorts until further notice.

  • CHIC Punta Cana
  • Grand Memories Splash
  • Grand Memories Punta Cana
  • Hideaway at Royalton Punta Cana
  • Royalton Bavaro
  • Royalton Punta Cana

Catalonia will be closing the following properties through 4/30/20:

  • Catalonia Royal Bavaro
  • Catalonia Bavaro Beach

Dreams Palm Beach will be closed for travel 3/22/20 through 4/29/20.

Dreams Punta Cana will be closed for travel 3/22/20 through 4/14/20.

Grand Sirenis Punta Cana will be closed until 5/15/20.

Hard Rock Punta Cana will be closed through 4/30/20.

Iberostar closed the following properties starting 3/19/20 through 4/30/20.

  • Iberostar Selection Bavaro

  • Coral Level at Iberostar Selection Bavaro

  • Iberostar Dominicana

  • Iberostar Punta Cana

  • Iberostar Selection Hacienda Dominicus

  • Iberostar Grand Bavaro

  • Iberostar Costa Dorada

Karisma Hotels & Resorts has closed the following resorts through 4/30/20.

  • Nickelodeon Hotels & Resorts Punta Cana
  • Sensatori Punta Cana Resort

Lopesan Costa Bavaro will be closed through 5/31/20.

Majestic will be closing the following properties through 5/31/20:

  • Majestic Colonial Punta Cana
  • Majestic Elegance Punta Cana
  • Majestic Mirage Punta Cana

 

Meliá and Paradisus by Meliá closed the following resorts to new arrivals starting 3/16/20 through 5/31/20.

  • Melia Caribe Beach
  • Melia Punta Cana Beach
  • Paradisus Palma Real
  • Paradisus Punta Cana
  • The Reserve at Paradisus Punta Cana
  • The Reserve at Paradisus Palma Real
  • The Grand Reserve at Paradisus Palma Real

Occidental Caribe will be closed for travel 3/18/20 through 10/31/20.

Occidental Punta Cana will be closed for travel through 4/15/20.

Ocean will close the following properties through 4/30/20:

  • Ocean Blue & Sand
  • Ocean El Faro

Palladium Hotel Group has closed the following properties, effective 3/18/20 through 4/30/20.

  • TRS Turquesa
  • TRS Cap Cana 
  • Grand Palladium Bavaro
  • Grand Palladium Palace
  • Grand Palladium Punta Cana

Princess Hotels will be closing the following properties through 4/20/20:

  • Punta Cana Princess
  • Tropical Princess
  • Caribe Club Princess Hotels
  • Grand Bavaro Princess

Riu Hotels & Resorts has closed all of their properties through 4/30/20.

VIK Hotel Arena Blanca will be closed through 5/31/20.

VIK Hotel Cayena Beach will be closed through 5/31/20.

Viva Wyndham Dominicus Palace will be closed to new arrivals starting 3/17/20 through 5/31/20. 

Zoëtry Agua Punta Cana will be closed for travel 3/22/20 through 4/29/20.

Samaná

Bahia closed the following resorts to new arrivals starting 3/16/20 through 10/31/20.

  • Bahia Principe Luxury Samaná
  • Bahia Principe Grand Cayacoa

Bahia Principe Grand El Portillo will be closed to new arrivals starting 3/16/20 through 4/30/20. 

Bahia Principe Luxury Cayo Levantado will be closed for travel 3/23/20 through 4/30/20.

Viva Wyndham V Samana will be closed starting 3/25/20 through 5/31/20.

Santo Domingo

Be Live Hamaca Experience will be closed 3/19/20 through 4/16/20.

Bellevue Dominica Bay will be closed until further notice.

JW Marriott Hotel will be closed through 4/4/20.

Grenada

All hotels in Grenada will be closed for travel 4/30/20. Travelers from the U.S. and other select countries will be denied entry into Grenada until further notice.

Royalton Grenada will be closed until further notice, effective 3/25/20.

Spice Island Beach Resort will be closed starting 3/23/20 through 6/15/20.

Jamaica

All hotels in Jamaica will be closed for travel 3/21/20 through 4/7/20. Jamaica’s airports and seaports will be closed to incoming passenger traffic. 

Effective 3/18/20 through 3/31/20, guests planning to stay at a hotel in Jamaica, and who have been allowed to land, will be placed in 14-day self-quarantine at the hotel if they are from a country where there is local transmission. You will not be able to leave the hotel, including tours and attractions offered by the hotel, or visit crowded places such as restaurants, bars and clubs. No gatherings of more than 20 people will be allowed.

AMResorts has closed the following properties through 6/1/20:

  • Breathless Montego Bay
  • Secrets St. James
  • Secrets Wild Orchid
  • Sunscape Cove Montego Bay
  • Sunscape Splash Montego Bay
  • Zoëtry Montego Bay

Azul Beach Resort Negril will be closed for travel 4/1/20 through 4/30/20.

Blue Diamond Resorts has closed the following properties to new arrivals, effective 3/18/20. 

  • Grand Lido Negril
  • Hideaway at Royalton Negril
  • Royalton Blue Waters
  • Royalton Negril
  • Royalton White Sands

Couples Resorts has closed all of their properties for travel 3/28/20 through 4/30/20.

Decameron Hotels has stopped receiving new guests, effective 3/21/20 through 5/31/20.

Half Moon will be unable to accommodate existing and future reservations for travel 3/18/20 through 4/1/20.

Holiday Inn Resort Montego Bay will be closed for travel 3/27/20 through 5/31/20.

Iberostar has closed the following properties through 4/30/20.

  • Iberostar Rose Hall Beach
  • Iberostar Rose Hall Grand
  • Iberostar Select Rose Hall

Ocean Coral Spring will be closed for travel 3/25/20 through 4/15/20.

Palladium Hotel Group has closed all their properties until further notice, effective 3/24/20.

Riu Hotels & Resorts has closed all of their properties through 4/30/20.

Mexico

Los Cabos

The governor of Baja California Sur has issued restrictions to public areas in the state, including public beaches. For additional information, please review this toolkit from the Los Cabos Tourism Board. 

AMResorts has closed the following resorts for travel through 6/1/20.

  • Breathless Cabo San Lucas (effective 3/30/20)
  • Secrets Puerto Los Cabos (effective 3/27/20)

Decameron Hotels has stopped receiving new guests, effective 3/21/20 through 5/31/20.

ME Cabo will be closed for travel 3/25/20 through 5/31/20.

Paradisus Los Cabos will be closed for travel 3/25/20 through 5/31/20.

Playa Grande Resort will be closed for travel 3/23/20 through 4/29/20.

Riu Hotels & Resorts has closed the following properties through 4/30/20. Guests will be relocated Riu Palace Cabo San Lucas.

  • Riu Palace Baja California (effective 3/23/20)
  • Riu Santa Fe (effective 4/6/20)

Villa del Arco will be closed for travel 3/24/20 through 4/30/20.

Villa La Estancia will be closed for travel 3/24/20 through 4/30/20.

Zadun- a Ritz Carlton Reserve will be closed for travel 3/30/20 through 5/31/20.

Cancun

AMResorts has closed the following resorts for travel 3/26/20 through 5/15/20.

  • Breathless Riviera Cancun
  • Dreams Playa Mujeres
  • Dreams Vista Cancun
  • Now Emerald Cancun
  • Now Natura Riviera Cancun
  • Secrets Capri Riviera Cancun
  • Secrets Maroma Riviera Cancun
  • Secrets Playa Mujeres
  • Secrets The Vine Cancun
  • Zoëtry Villa Rolandi

Bahia Principe Grand Coba will be closed starting 3/20/20 until further notice. Guests will be relocated Bahia Principe Luxury Akumal.

Bluebay Grand Esmeralda will be closed through 4/30/20.

Blue Diamond Resorts has closed the following resorts until further notice:

  • Hideaway at Royalton Cancun
  • Mystique Blue Holbox
  • Royalton Riviera Cancun
  • Royalton Suites Cancun

Grand Sirenis Riviera Maya will be closed 3/28/20 through 5/15/20.

Haven Riviera Cancun will be closed for travel 3/25/20 through 4/30/20.

Iberostar has closed the following properties for travel 3/19/20 through 4/30/20.

  • Iberostar Paraiso del Mar (guests will be relocated to Iberostar Paraiso Selection Lindo)
  • Iberostar Paraiso Beach (guests will be relocated to Iberostar Paraiso Selection Lindo)
  • Coral Level at Iberostar Selection Cancun ((guests can stay at Iberostar Selection Cancun in an upgraded room or relocate to Iberostar Paraiso Selection Lindo on a case by case basis)
  • Iberostar Grand Paraiso
  • Iberostar Tucán
  • Iberostar Quetzal
  • Iberostar Selection Cancun
  • Iberostar Selection Paraiso Maya (effective 3/31/20)

Majestic Elegance Costa Mujeres will be closed 3/28/20 through 5/31/20.

Omni Cancun is closed for travel 4/1/20 through 4/30/20.

Park Royal Hotels & Resorts closed all of its properties for travel 3/31/20 through 4/30/20.

Riu Hotels & Resorts has closed the following properties, effective 3/26/20 through 4/30/20. Guests will be relocated Riu Palace Peninsula.

  • Riu Cancun
  • Riu Caribe
  • Riu Dunamar
  • Riu Palace Costa Mujeres
  • Riu Palace Las Americas

Sandos Caracol Eco Resort will be closed to new arrivals for travel 3/23/20 through 4/30/20. Guests will be relocated to Sandos Playacar.

Villa del Palmar will be closed for travel 3/24/20 through 4/30/20.

Cozumel

Allegro Cozumel will be closed for travel 3/21/20 through 5/1/20.

AMResorts has closed the following resorts for travel 3/26/20 through 5/15/20.

  • Secrets Aura Cozumel
  • Sunscape Sabor Cozumel

Cid La Ceiba Cozumel will be closed through 4/15/20.

Iberostar Cozumel will be closed for travel 3/19/20 through 4/30/20.

Melia Cozumel will be closed for travel 3/25/20 through 5/31/20.

Huatulco

AMResorts has closed the following resorts for travel through 6/1/20.

  • Dreams Huatulco (effective 3/31/20)
  • Secrets Huatulco (effective 3/27/20)

Puerto Vallarta

AMResorts has closed the following resorts for travel through 6/1/20.

  • Dreams Villamagna (effective 3/28/20)
  • Now Amber Puerto Vallarta (effective 3/27/20)
  • Secrets Vallarta Bay (effective 3/27/20)
  • Sunscape Puerto Vallarta (effective 3/27/20)

Barcelo Puerto Vallarta will be closed for travel 3/21/20 through 4/30/20. Guests will be relocated to Occidental Nuevo Vallarta.

Casa Velas will be closed through 6/1/20.

Decameron Hotels has stopped receiving new guests, effective 3/21/20 through 5/31/20.

Garza Banca Preserve Resort & Spa will be closed for travel 3/27/20 through 4/30/20.

Grand Palladium Puerto Vallarta will be closed until further notice, effective 4/1/20.

Hotel Mousai will be closed for travel 3/25/20 through 4/30/20.

Iberostar Selection Playa Mita will be closed for travel 3/29/20 through 4/30/20.

Marival Distinct will be closed for travel 3/30/20 through 4/30/20. Guests will be relocated to Marival Emotions.

Riu Hotels & Resorts has closed the following properties, effective 3/24/20 through 4/30/20. Guests will be relocated Riu Vallarta.

  • Riu Jalisco
  • Riu Palace Pacifico

The Villa Group Resorts has closed the following properties through 4/30/20.

  • Villa La Estancia
  • Villa del Mar
  • Villa del Palmar
  • Villa del Palmar Flamingos

Villa Premiere Boutique Hotel & Romantic Getaway will be closed for travel 3/25/20 through 4/15/20. 

Riviera Maya

AMResorts has closed the following resorts for travel 3/26/20 through 5/15/20.

  • Dreams Puerto Aventuras
  • Dreams Riviera Cancun
  • Dreams Tulum
  • Now Jade Riviera Cancun
  • Now Sapphire Riviera Cancun
  • Secrets Akumal Riviera Maya
  • Sunscape Akumal Riviera Maya
  • Zoëtry Paraiso de la Bonita

Bahia Principe Luxury Sian Ka'an will be closed 3/18/20 through 5/31/20. Arrivals will be relocated to Bahia Principe Luxury Akumal.

Blue Diamond Riviera Maya will be closed through 4/30/20.

Crown Paradise will be closed through 4/30/20.

Hard Rock Hotel Riviera Maya will be closed for travel 3/23/20 through 4/6/20.

Hotel Marina El Cid will be closed through 4/15/20.

Karisma Hotels & Resorts has closed the following properties for travel 4/1/20 through 4/30/20. Guests will be relocated to El Dorado Maroma, El Dorado Villa Maroma or Palafitos Overwater Bungalows.

  • Azul Beach Resort Riviera Cancun
  • El Dorado Casitas Royale
  • El Dorado Royale
  • El Dorado Seaside Suites
  • Generations Riviera Maya
  • Hidden Beach Au Naturel Resort
  • Margaritaville Island Reserve Riviera Cancun (closed 3/24/20 through 4/20/20)
  • Xolumado Inspiration Village

Live Aqua Boutique Resort Playa del Carmen will be closed for travel 3/23/30 through 4/30/20.

Ocean Hotels by H10 Mexico has closed the following properties until further notice, effective 3/31/20:

  • Ocean Coral Turquesa
  • Ocean Maya Royale 
  • Ocean Riviera Paradise

Palladium Hotel Group has closed the following properties, effective 3/18/20 through 4/30/20.

  • Grand Palladium White Sands 
  • Grand Palladium Colonial 
  • Grand Palladium Kantenah 
  • TRS Yucatan 

Palmaia – The House of AiA will be closed for travel 3/19/20 through 5/31/20.

Princess Hotels has closed the following properties through 4/20/20. Guests will be relocated to Platinum Yucatan Princess.

  • Grand Riviera Princess
  • Grand Sunset Princess
  • Princess Family Club Riviera

Riu Hotels & Resorts has closed the following properties, effective 3/23/20 through 4/30/20. Guests will be relocated Riu Palace Peninsula.

  • Riu Lupita
  • Riu Palace Mexico
  • Riu Palace Riviera Maya
  • Riu Playacar
  • Riu Tequila
  • Riu Yucatan

Royal Hideaway Playacar is closed for travel 3/21/20 through 4/30/20. Future arrivals will be relocated to Hotel Barcelo Maya Riviera.

Sandos Playacar will be closed starting 3/28/20 through 4/30/20.

Valentin Imperial Maya will be closed for travel 3/25/20 through 4/30/20.

Ventus at Marina El Cid will be closed through 4/15/20.

Viva Wyndham Maya will be closed 3/21/20 through 4/30/20.

Panama

For the next 14 days, starting 3/16/20, Panama is only allowing citizens and residents entry to the country. 

Hyatt Place Panama City Downtown will be closed 3/22/20 through 5/31/20.

Marriott has closed the following properties:

  • The Buenaventura Golf & Beach Resort, through 5/1/20
  • JW Marriott Panama, through 5/1/20
  • The Santa Maria - a Luxury Collection Hotel & Golf Resort, through 5/1/20
  • Sortis Hotel, through 6/19/20

Riu Playa Blanca will be closed for travel 3/18/20 through 4/30/20.

Puerto Rico

All hotels in Puerto Rico will be closed for travel 3/16/20 through 4/12/20.

All non-essential businesses including theaters, malls, casinos, bars, gyms, attractions such as tours, national parks and public beaches, and “any place that promotes the gathering of citizens in one place” are closed. There will also be a mandatory island-wide curfew starting at 9:00 PM and ending at 5:00 AM. These regulations will be strictly enforced, which means residents and tourists need to abide by all of the new policies or they will be subject to significant repercussions.

Dorado Beach will be closed through 4/6/20.

Marriott has closed the following properties:

  • Dorado Beach, through 6/1/20
  • Four Points by Sheraton Caguas Real, through 4/21/20
  • Residences at Dorado Beach, through 6/1/20
  • The Ritz-Carlton San Juan, until further notice

Park Royal Hotels & Resorts closed all of its properties for travel 3/31/20 through 4/30/20.

The St. Regis Bahia Beach Resort will be closed through 3/19/20.

Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort will be closed for travel 3/17/20 through 4/30/20.

St. Barths – connecting via SXM

All bookings that connect via SXM (St. Martin/St. Maarten) will be affected by the travel restriction imposed by the Governments of St. Martin/St. Maarten, for travel 3/17/20 through 4/6/20.

St. Kitts

All hotels in St. Kitts & Nevis will be closed for travel 3/23/20 though 4/7/20. St. Kitts is refusing incoming arrivals from the United States, United Kingdom and other countries.

Ocean Terrace Inn will be closed permanently, effective 3/30/20.

Park Hyatt St. Kitts will be closed for travel 3/22/20 through 4/30/20.

St. Kitts Marriott will be closed for travel 3/25/20 through 5/31/20.

St. Lucia

All hotels in St. Lucia will be closed for travel 3/23/20 through 4/4/20. St. Lucia is closing its airports to all incoming arrivals and is expected to reopen on 4/5/20.    

Blue Diamond Resorts has closed the following resorts until further notice:

  • Hideaway at Royalton St. Lucia
  • Mystique St. Lucia
  • Royalton St. Lucia
  • Starfish St. Lucia

Calabash Cove will be closed through 4/30/20.

Coconut Bay Beach Resort will be closed for travel 4/1/20 through 5/16/20.

The Landings by Elegant Resorts will be closed for travel 3/23/20 through 5/15/20.

St. James's Club Morgan Bay will be closed for travel 3/26/20 through 6/15/20.

Windjammer Landing will be closed for travel 3/22/20 through 4/30/20.

St. Martin/St. Maarten

All hotels in St. Martin/St. Maarten will be closed for travel 3/17/20 through 4/6/20.

As per the executive order given by the Governments of St. Martin and St. Maarten to minimize any chance of an epidemic outbreak, travel is restricted to St. Martin/St.Maarten for the coming two (2) weeks. This is for all persons from affected areas due to the Novel Coronavirus (COVID-19) who are traveling to St. Martin/St. Maarten.  

Esmeralda Resort will be closed through 4/1/20.

Sonesta Resorts has closed the following resorts through 6/2/20.

  • Sonesta Maho Beach Resort
  • Sonesta Ocean Point Resort

Turks & Caicos

All hotels in Turks & Caicos will be closed for travel 3/21/20 through 4/13/20. The Turks & Caicos Government has closed their airports and seaports to visitors for this time period.

COMO Parrot Cay will be closed for travel 3/24/20 through 4/30/20.

Ocean Club Resorts has closed the following properties through 4/15/20.

  • Ocean Club
  • Ocean Club West

Turks & Caicos Collection has closed the following resorts through 5/15/20:

  • Alexandra Resort
  • Ambregris Cay
  • Beach House
  • Blue Haven Resort

U.S. Virgin Islands

All hotels in the U.S. Virgin Islands will be closed for travel 3/24/20 through 4/25/20. 

The U.S. Virgin Islands (USVI) Governor announced they will no longer accept new visitor arrivals at hotels, Airbnb, villas, rentals and etc. during this time period. Current on-island guests can remain until departure; however, this is dependent on conditions and airport/seaport openings. This applies to St. Thomas, St. Croix and St. John.

St. Croix

The Buccaneer Hotel will be closed for travel 3/25/20 through 4/30/20.

St. Thomas

Bolongo Bay Beach Resort will be closed for travel 3/16/20 through 5/3/20.

Emerald Beach Resort will be closed through 4/26/20.

The Ritz-Carlton St. Thomas will be closed through 4/23/20.

Windward Passage will be closed for travel 3/25/20 through 4/23/20.

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