As a precaution, some destinations have decided to restrict arrivals for a specified period of time. Please review the list below for the latest details.
If you were scheduled to travel to a destination that has a travel ban or restrictions in place for the U.S. and have not already cancelled your trip, we will cancel the trip for you and issue a Future Travel Credit for the full amount* of your cancelled trip. We will also cancel your trip if the airline portion of your reservation has been affected.
You do not need to contact us regarding your cancellation or travel credit. We will reach out to you with more information once the travel credit is processed.
If you purchased your vacation using Uplift, you will receive a travel credit that reflects the total trip cost; however, you will need to continue your payments until you satisfy the loan amount. If you purchased your vacation using our Deposit Program, any outstanding payments will be voided and your travel credit will be for the amount paid thus far.
Due to the unprecedented increase in service requests from customers, processing and issuing future travel credits is taking longer than usual. Rest assured that our team members are working hard to get through all requests as soon as possible.
*Future Travel Credit will not include the cost of travel protection, if purchased.
Resort Closings by Destination
Anguilla – connecting via SXM
Anguilla is closed to new arrivals through 5/31/20.
Antigua has extended their border closures through 5/31/20.
Aruba has suspended inbound travel through 6/14/20.
The Bahamas Prime Minister announced initial plans to reinstate tourism with a “target date of July 1st“ for commercial flights.
Barbados International Airport is closed for commercial traffic until 6/30/20.
All hotels in Belize will be closed for travel 3/23/20 through 4/30/20.
The Philip S.W. Goldson International Airport will be closed effective 3/23/20 after the last scheduled flight departs. Only Belizean nationals, residents and diplomats residing in Belize will be allowed entry into Belize subject to inspection and possible quarantine for 14 days.
Bermuda is now in Phase 2 of its recovery plan. Bermuda’s airport and border reopening is scheduled for Phase 4 of the plan but the timeline “TBA” at this point.
Bonaire has extended their border closures through 6/15/20.
British Virgin Islands
All hotels in the British Virgin Islands (BVI) will be closed for travel 3/22/20 through 6/2/20. The BVI have closed their borders for incoming non-residents for at least one month. Guests can remain until their scheduled departure but have been asked to arrange return flights immediately.
The Cayman Islands extended their airport and border closures through 8/31/20.
All hotels in Colombia will be closed for travel 3/23/20 through 4/30/30.
Costa Rican borders will be closed through 6/15/20. This includes all international flights, boats and land transportation.
All hotels in Curaçao will be closed for travel 3/17/20 through 5/10/20.
The Dominican Republic’s border and airport closures will extend at least through 6/30/20. The reopening of DR borders and airports is currently scheduled for Phase 4 of their reopening plan, estimated to occur on 7/5/20.
Grenada has closed their borders through 5/31/20 for international arrivals.
All hotels in Jamaica will be closed for travel 3/21/20 through 5/31/20. Jamaica’s airports and seaports will be closed to incoming passenger traffic.
Mexico's government announced that they will use a phased approach to reopening the country, with restrictions varying by region and municipalities. Please visit your destination's tourism board website for the latest information.
Panama has cancelled all international flights through 6/22/20.
All hotels in Puerto Rico will be closed for travel 3/17/20 through 5/3/20.
All non-essential businesses including theaters, malls, casinos, bars, gyms, attractions such as tours, national parks and public beaches, and “any place that promotes the gathering of citizens in one place” are closed. There will also be a mandatory island-wide curfew starting at 9:00 PM and ending at 5:00 AM. These regulations will be strictly enforced, which means residents and tourists need to abide by all of the new policies or they will be subject to significant repercussions.
St. Barths – connecting via SXM
All bookings that connect via SXM (St. Martin/St. Maarten) will be affected by the travel restriction imposed by the Governments of St. Martin/St. Maarten, for travel 3/16/20 through 4/30/20.
St. Kitts closed its borders to all commercial airline flights through 5/9/20.
All hotels in St. Lucia will be closed for travel 3/23/20 through 5/31/20.
St. Martin/St. Maarten
St. Martin/St. Maarten will remain closed through 6/30/20. Flights from the U.S. are estimated to begin mid-July.
Turks & Caicos
Turks & Caicos announced that their borders and airports will reopen on 7/22/20.
U.S. Virgin Islands
The USVI have extended their border closures through 5/31/20.