As a precaution, some destinations have decided to restrict arrivals for a specified period of time. Please review the list below for the latest details.
If you were scheduled to travel to a destination that has a travel ban or restrictions in place for the U.S. and have not already cancelled your trip, we will cancel the trip for you and issue a Future Travel Credit for the full amount* of your cancelled trip. We will also cancel your trip if the airline portion of your reservation has been affected.
You do not need to contact us regarding your cancellation or travel credit. We will reach out to you with more information once the travel credit is processed.
If you purchased your vacation using Uplift, you will receive a travel credit that reflects the total trip cost; however, you will need to continue your payments until you satisfy the loan amount. If you purchased your vacation using our Deposit Program, any outstanding payments will be voided and your travel credit will be for the amount paid thus far.
Due to the unprecedented increase in service requests from customers, processing and issuing future travel credits is taking longer than usual. Rest assured that our team members are working hard to get through all requests as soon as possible.
*Future Travel Credit will not include the cost of travel protection, if purchased.
Resort Closings by Destination
Anguilla is closed for travel until 10/31/20.
Aruba will re-open its borders on 7/10/20.
The Bahamas has closed its borders through 8/18/20.
Bonaire's borders will remain closed to visitors from the U.S. and the U.K. until further notice.
British Virgin Islands
The British Virgin Islands' borders remain closed to visitors from the U.S. until further notice.
The Cayman Islands extended their airport and border closures through 8/31/20.
Costa Rica has extended their border closure through 7/31/20.
Curaçao will remain closed to visitors from the U.S. and the U.K. until further notice.
Dominica will remain closed to all visitors until 8/7/20.
The Dominican Republic’s border and airport closures will extend at least through 6/30/20. The reopening of DR borders and airports is currently scheduled for Phase 4 of their reopening plan, estimated to occur on 7/5/20.
Grenada will reopen to international passengers on 8/1/20, based on area of origin.
Martinique will remain closed to visitors from the U.S. and the U.K. until a date to be decided.
Many destinations across Mexico are officially reopening for travel, many with a certification from the World Travel & Tourism Council after meeting health and hygiene protocols based on the guidance from the World Health Organization and Centers for Disease Control and Prevention. Please visit your destination's tourism board website for the latest information. (Source: Travel Agent Central)
Puerto Rico remains "open to tourists" but has put into effect updated COVID safety measures and precautions. All arriving passengers will be screened, including the option of rapid COVID19 testing, and may be asked to self-quarantine for 14 days, regardless of symptoms. Island-wide curfew from 7PM- 5AM remains in effect through June 15th.
St. Barths – connecting via SXM
Travel to St. Barths via St. Maarten has been postponed until mid-July due to a ban on all U.S. commercial flights.
St. Kitts borders will remain closed until further notice for leisure travelers.
St. Martin/St. Maarten
St. Maarten (Dutch side) is open for travel as of 8/1/20. St. Martin (French side) will remain closed until further notice to U.S. travelers.
St. Vincent and the Grenadines
Effective 8/1/20, St. Vincent and the Grenadines have strict requirements for guests arriving from the U.S. These include a 5 day quarantine and possibly longer for all visitors awaiting on-island test results.
Turks & Caicos
Turks & Caicos announced that their borders and airports will reopen on 7/22/20.