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Closures & Restrictions Due to COVID-19

As a precaution, some destinations have decided to restrict arrivals for a specified period of time. Please review the list below for the latest details.

If you were scheduled to travel to a destination that has a travel ban or restrictions in place for the U.S. and have not already cancelled your trip, we will cancel the trip for you and issue a Future Travel Credit for the full amount* of your cancelled trip. We will also cancel your trip if the airline portion of your reservation has been affected.

You do not need to contact us regarding your cancellation or travel credit. We will reach out to you with more information once the travel credit is processed.

If you purchased your vacation using Uplift, you will receive a travel credit that reflects the total trip cost; however, you will need to continue your payments until you satisfy the loan amount. If you purchased your vacation using our Deposit Program, any outstanding payments will be voided and your travel credit will be for the amount paid thus far.

Due to the unprecedented increase in service requests from customers, processing and issuing future travel credits is taking longer than usual. Rest assured that our team members are working hard to get through all requests as soon as possible.

*Future Travel Credit will not include the cost of travel protection, if purchased. 

 

Resort Closings by Destination 

Anguilla

Anguilla is closed for travel until 10/31/20.

Aruba

Aruba will re-open its borders on 7/10/20.

Bahamas

The Bahamas has closed its borders through 8/18/20.

Bonaire

Bonaire's borders will remain closed to visitors from the U.S. and the U.K. until further notice.

British Virgin Islands

The British Virgin Islands' borders remain closed to visitors from the U.S. until further notice.

Cayman Islands

The Cayman Islands extended their airport and border closures through 8/31/20. 

Costa Rica

Costa Rica has extended their border closure through 7/31/20.

Curaçao

Curaçao will remain closed to visitors from the U.S. and the U.K. until further notice.

Dominica

Dominica will remain closed to all visitors until 8/7/20. 

Dominican Republic

The Dominican Republic’s border and airport closures will extend at least through 6/30/20. The reopening of DR borders and airports is currently scheduled for Phase 4 of their reopening plan, estimated to occur on 7/5/20. 

Grenada

Grenada will reopen to international passengers  on 8/1/20, based on area of origin.

Martinique

Martinique will remain closed to visitors from the U.S. and the U.K. until a date to be decided.

Mexico

Many destinations across Mexico are officially reopening for travel, many with a certification from the World Travel & Tourism Council after meeting health and hygiene protocols based on the guidance from the World Health Organization and Centers for Disease Control and Prevention. Please visit your destination's tourism board website for the latest information. (Source: Travel Agent Central

Puerto Rico

Puerto Rico remains "open to tourists" but has put into effect updated COVID safety measures and precautions. All arriving passengers will be screened, including the option of rapid COVID19 testing, and may be asked to self-quarantine for 14 days, regardless of symptoms. Island-wide curfew from 7PM- 5AM remains in effect through June 15th.

St. Barths – connecting via SXM

Travel to St. Barths via St. Maarten has been postponed until mid-July due to a ban on all U.S. commercial flights.

St. Kitts

St. Kitts borders will remain closed until further notice for leisure travelers.

St. Martin/St. Maarten

St. Maarten (Dutch side) is open for travel as of 8/1/20. St. Martin (French side) will remain closed until further notice to U.S. travelers.

St. Vincent and the Grenadines

Effective 8/1/20, St. Vincent and the Grenadines have strict requirements for guests arriving from the U.S. These include a 5 day quarantine and possibly longer for all visitors awaiting on-island test results.

Turks & Caicos

Turks & Caicos announced that their borders and airports will reopen on 7/22/20.

 

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